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Product Returns Represent Billion-Dollar Strategic Blind Spot for Major Retailers

Product Returns Represent Billion-Dollar Strategic Blind Spot for Major Retailers

“Product returns have never, to our knowledge, been explicitly included as a stage in a major customer journey model,” the authors note in their...
“Goizueta Gave Me Confidence” Says 2020-2021 Sheth Distinguished International Alumni Winner

“Goizueta Gave Me Confidence” Says 2020-2021 Sheth Distinguished International Alumni Winner

Goizueta Business School broadened Dr. “Henry” Haipeng Zhang’s global perspective and empowered him to later solve complex management issues in China’s health care sector. The...
Dr. Haipeng Zhang 00MBA wins 2020 Sheth International Alumni Award

Goizueta Business School Alumni Dr. Haipeng Zhang Recognized with 2020 Emory...

ATLANTA, February 2, 2021 - The 2020 recipient of Emory University’s Sheth Distinguished International Alumni Award is Dr. Haipeng Zhang, a 2000 Goizueta Business...
Why customers hold the key to a company’s true valuation

Why customers hold the key to a company’s true valuation

When determining a fair valuation for a company—especially in anticipation of an initial public offering (IPO)—investors often rely heavily on “top down” approaches focusing primarily on...
Goizueta students aid faculty in developing SunTrust case study

Goizueta students aid faculty in developing SunTrust case study

In the fall of 2018, Omar Rodriguez-Vila received a call from J.B. Kurish, professor in the practice of finance and a former investment banker....
Dr. Haipeng Zhang 00MBA wins 2020 Sheth International Alumni Award

Dr. Haipeng Zhang 00MBA wins 2020 Sheth International Alumni Award

As this year’s recipient of the Sheth Distinguished International Alumni Award, Dr. Haipeng Zhang 00MBA (known to readers as Feng Tang and known to...